Dispatch & Delivery TIMES

DELIVERY INFORMATION

Jacob Stone orders are prepared and dispatched promptly to ensure your eyewear reaches you as quickly as possible.

Dispatch Timings

Optical Frames & Accessories

Optical frames and Accessories are typically dispatched the next working day, on orders placed before 15:00 hours.

Solar & Driveway Collections  

Solar and Driveway collections are individually prepared with your selected lenses and are typically dispatched within 10 working days.

Shipping Method

DELIVERY & TRACKING

Once dispatched, all orders are shipped using Royal Mail Tracked 24® with Signature, providing a secure and fully tracked delivery service.

A dispatch confirmation email, including your tracking information, will be sent once your order is on its way.

Shipping Charges

• United Kingdom – Free Delivery  

• Europe & Ireland – £10  

• Rest of the World – £15  

Orders are processed Monday to Friday, excluding UK public holidays.

Should there be any unforeseen delay affecting these delivery times, we will contact you as soon as possible to keep you informed.